First time visiting since the renovation, and I have to say that while it turned out beautifully, staffing needs some help. I drove up to make a loan payment among other things, and was greeted by a less than helpful teller. I looked for a name plaque but didn't see one like there were at the front two stations. Immediately upon walking up, I was greeted with a sneer and a menial greeting. I tried to pay with my debit, not a credit card, which I have payed most other times with no issue. This time though, it seemed to definitely be a problem as her tone of voice was immediately condescending and stayed that way throughout the duration of our conversation. She refused to take the card, and when I asked how I should pay if I didn't have a check with me since I expected to use my debit, and she rolled her eyes and told me to go across the street to a different bank or ATM and pull cash out. A different lady (a supervisor) came up and was much more helpful, taking care of the other things I needed, and was kind enough to have a banker, Derek, who has always been great, take my loan payment. Please, ABB, get someone in the front who represents your company better!
Anderson Brothers Bank is a US Bank based in Conway, South Carolina. Anderson Brothers Bank is located at 500 Main St, Conway, SC 29526, USA.
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