7. Upper Mill has hosted numerous events for many years and has many 4 & 5 star reviews on its Facebook page that attest to its reputation as a desired venue. The name-calling and childish negative remarks of a few people getting over a bad hangover will not tarnish that. Excessive consumption of alcohol contributed greatly to miscommunication with staff members. They are the exception to the rule, and therefore have been written off as such.
3. The comparison of the owner, a 78 year old elderly woman to a "German SS" guard is not only uncouth and in very bad taste, it is also derogatory as well as defamatory, and it is highly recommended that the comment be removed immediately, if not sooner. She is a well-respected member of the community and has never been discourteous to anyone.
6. What started out as a lovely event turned into a boozefest, with men stumbling around in unbuttoned shirts, understandable for younger people who can't hold their liquor, but completely obnoxious given the average age of the attendees.
It was beautiful
4. As for "eating the guests food", the owner asked the caterer for business cards as they were taking down the buffet to leave. The CATERER invited the owner to try their leftovers prior to being discarded. Anything else is a bald-faced lie.
This group assigned bartenders who did not monitor alcohol consumption in a professional manner, leading to several areas of vomited up sangria with fruit, as well as one guest passed out cold on the grounds in his own vomit. As a staff member, I was accosted by that same intoxicated guest as well as another, both of whom threw their arm around my shoulders, almost knocking me down. Guests also discarded numerous cigarette butts and other trash with no respect or regard to the facility, the owners, or other guests.
If you are getting married soon don't bother with #uppermillplantation not worth your time or money. The grounds are beautiful but that doesn't make up for the rudeness. When we rolled up with the bride, the security rudely asked if she had the package for the owner. No congratulations no, you look beautiful just total assness. Never been to a wedding where the bride and groom were responsible for picking up there own chairs, and certainly not the very same night they got married!
5. The Bridal Cottage, which was referred to as a "fish camp" was recently completely redone following last years record flood. It is a place for the bridal party to use for their convenience prior to their event. It is not meant to be a showplace, but rather a clean, comfortable environment for wedding prep. If the client had any problem with the building, they should have addressed their concerns immediately to a staff member.
After hearing several stories how they hassle you before the reception is over and try to add bogus charges we actually witnessed it at a friend's wedding. The staff was extremely rude. Don't be fooled by them saying you have until noon the next day, because that is not how it ends up. The venue is beautiful, but not worth the hassle in the end. As you can see they have removed the reviews section from their Facebook page to get rid of the negative reviews.
1. Bride & groom were provided with a handbook including a contract specifically stating cleanup requirements and their responsibility as to who they inform/ask to do so. We have NEVER told a client that everything has to be out and cleaned that evening. They have until noon the next day to take down decorations, personal items and remove trash. ONLY chairs and tables are to be taken down that evening and our staff monitors this closely to avoid food & drink being left on them which may attract insects. Miscommunication on the clients end and failure to read the provided handbook is not our responsibility. Also, the complaint about asking for insurance and cleanup deposit check is a requirement by the owners before ANY event begins. This can be done in advance.
2. Our staff does not "watch like hawks" as mentioned, they keep their distance and make occasional rounds to check bathrooms, trash cans, unsafe storage/behavior and overall safety check of guests and equipment.
In reply to the recent low reviews posted, let me clarify a few things that were not disclosed by the "disgruntled" clients and guests:
Upper Mill Plantation is a US Point Of Interest based in Conway, South Carolina. Upper Mill Plantation is located at 105 Upper Mill Dr, Conway, SC 29527, USA.
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